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App Support

Get help with QR-VLOG, find answers to common questions, and learn how to make the most of your live streaming experience.

Frequently Asked Questions

How do I get my YouTube Live stream details?

1. Go to YouTube Studio (studio.youtube.com)

2. Click "Create" → "Go Live"

3. Select "Stream" option

4. Copy the Stream URL and Stream Key from the streaming software section

5. Paste these into QR-VLOG to generate your QR code

Is my stream key secure in QR-VLOG?

Yes! Your stream keys are stored locally on your device and never sent to our servers. The QR codes are generated locally, and your sensitive streaming information remains private. Always keep your QR codes secure and don't share them publicly.

Can I use QR-VLOG iOS App with other streaming platforms?

Yes, you the iOS App also streams to any platforms supporting RTMP protocol.

What devices are compatible with QR-VLOG QR Code Generator?

QR-VLOG QR Code Generator works on:

• Web browsers (Chrome, Safari, Firefox, Edge)

• The web app works on desktop and mobile browsers

How do I delete my data from QR-VLOG QR Code Generator?

Since your data is stored locally on your device:

• On mobile: Go to Settings → Clear Data or uninstall the app

• On web: Clear your browser's local storage or use the "Clear" button in the app

Why isn't my QR code working when scanned using the iOS App?

Common issues and solutions:

• Ensure your Stream URL and Stream Key are correct

• Check that your YouTube Live stream is still active

• Verify your mobile streaming app supports RTMP URLs

• Try regenerating the QR code with fresh stream details

• Make sure your internet connection is stable

Does QR-VLOG iOS App and the QR Code generator cost money?

QR-VLOG iOS App and QR code generator is free to use, always, for the following

• Unlimited QR code generation

• Local data storage

• Stream to YouTube (or alike platform supporting RTMP protocol)

Still Need Help?

We are happy to help you with any questions or issues you might have.

Email the lead developer

yongseong.liew(at)gmail.com

(usually response within 48 hours)